SEAPORT-E​
​Task Orders: TBD
SEAPORT-E and Customer Satisfaction POC: Kristina Petralia, kristina.petralia@trustd.com, 858-705-8355 ​

​TSG, LLC Capabilities
​Trusted Solutions Group, LLC (TSG) is a small business with Special Intelligence cleared personnel who support a wide range of PEO C4I programs and projects worked by SPAWAR System Center Pacific and Atlantic. TSG’s technical services include system & software engineering responsibilities such as: defining system & software requirements, conducting solution analysis of alternatives, defining development plans of action and milestones, plus afloat network infrastructure interface design, integration, information assurance, and testing.

​Quality Assurance Plan​
Monitoring and maximizing quality-
Maximizing quality is an effort that requires involvement from all parties participating in a process. The culture within our company and our SeaPort team is one of doing “whatever it takes” to provide the best possible products for our customers. Within the fiscally constrained environment that we are all required to acknowledge, applying basic “quality assurance” principles up front to everything we do, is considered an important aspect of ensuring we will provide the best possible products at the lowest cost.

Problem Resolution
Our proactive quality assurance and performance monitoring will minimize problems in our delivery of high quality services to our government customers. Our personnel at the working level and supervisory level will provide early visibility into any potential problem areas, and we will pursue all customer identified issues aggressively. By focusing on the prevention of problems and acting swiftly to rectify any potential issues that could possibly become problems, the Trusted Solutions Group team will be able to take appropriate action to minimize their impact on accomplishment of the task. The pride and commitment of all our team members will allow us to respond appropriately and with the customer’s overall satisfaction in mind.